NORTH CAROLINA, USA — WFMY News 2 has compiled a list of resources for those in western North Carolina still dealing with the effects of Helene. More general information is available at the top, while county-by-county resources are located at the bottom.
REMINDER: If you are dealing with an emergency, call 911. While some 911 centers are down in western North Carolina, their calls are being routed to other counties in central and eastern North Carolina
If you are located outside western North Carolina and are curious about ways you can help people in western counties, we compiled a list for that, too.
How to request government aid:
- FEMA Helpline: 800-621-3362
- FEMA (Apply for disaster assistance)
- Disaster Distress Helpline: Call or text 1-800-985-5990
- Crisis cleanup (through Oct. 11): 844-965-1368
How to request a welfare check/locate a loved one:
- Report Missing Person/Welfare Check: Call 211
- United Way Missing Person/Welfare Check Request: Text PERSON to 404093
- Red Cross Help Locate Lost Loved One
How to report scams or price gouging:
- Report Price Gouging: 1-877-5-NO-SCAM
- Report Repair Scams (NC DOJ)
More resources:
County-specific information:
Alexander County
Alleghany County
Ashe County
Avery County
Buncombe County
Burke County
Caldwell County
Catawba County
Clay County
Cleveland County
Gaston County
Haywood County
Henderson County
Jackson County
Call 828-631-4357 for assistance
Lincoln County
Macon County
Madison County
McDowelll County
Mitchell County
Polk County
For assistance: Call 828-722-5025 or 828-722-5026
Rutherford County
Transylvania County
Watauga County
Non-emergencies: Call the following numbers
- 828-268-6200 for Boone Town Hall (7 am to 7 pm)
- 828-263-4178 for Appalachian Medical Reserve Corps Call Center (8 am to 8 pm)
- 828-262-2000 for Appalachian State University main line (8 am to 5 pm)
Wilkes County
Yancey County
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