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How many people are still missing in western North Carolina five weeks after Hurricane Helene?

WFMY News 2 contacted 30 Emergency Management offices for information. Here's what we found.

BUNCOMBE COUNTY, N.C. — In the aftermath of Hurricane Helene, North Carolina Emergency Management was keeping track of the number of missing people in western North Carolina. It utilized information from NC 211, where people could report an unaccounted person. However, that registry has since been closed.

State emergency representatives told WFMY News 2 this about the change: "With communications in western North Carolina improving, people should be reaching out to their local law enforcement office or 911 to report someone as unaccounted for, which is typically the standard procedure after an event." 

The official number of missing Helene victims has now been left up to each county to report. WFMY News 2 reached out to the Emergency Management offices in 30 western North Carolina counties for their current number of active missing persons investigations related to Helene. 

Here's what we found.

  • Alexander: 0 
  • Alleghany: 0
  • Ashe: 0
  • Avery: 2 (Updated on 10/31: the number was 3 but a missing woman's body was identified earlier this week)
  • Buncombe: 3 (Updated on 11/4) 
  • Burke: 0
  • Caldwell: 0
  • Catawba: 0
  • Cherokee: 0
  • Clay: 0
  • Cleveland: 0 (Updated on 11/4)
  • Gaston: 0
  • Graham: 0
  • Haywood: 0
  • Henderson: 0
  • Jackson: 0
  • Lincoln: 0
  • Macon: 0
  • Madison: 0
  • McDowell: 0
  • Mecklenburg: 0
  • Mitchell: 1
  • Polk: 0
  • Rutherford: 0
  • Swain: 0
  • Transylvania: 0
  • Watauga: 1
  • Wilkes: 0
  • Yadkin: 0
  • Yancey: 3

The number of verified missing persons in all 30 western North Carolina counties is less than 20 which is vastly lower than claims made on social media. The Yancey County Public Information Officer addressed the discrepancy.

"We understand that rumors and claims are circulating about a larger number of missing persons, but we want to assure you that these reports are based on verified data from our emergency response teams," said Aprel Wilson. "For anyone who believes they have a missing loved one, you should report this to Emergency Management immediately. Accurate and timely reporting helps us coordinate search efforts effectively and ensure that all individuals are accounted for. If you have any concerns or information about missing persons, please contact our Emergency Management team directly." 

Henderson County Emergency Management leaders shared this statement: 

"If the public has “firsthand” knowledge of anyone who is missing they should contact their local authorities. Typically, that will be the Sheriff’s Office if they are in a county or a Police Department if they are within a city. The local law enforcement agency will coordinate with search and rescue resources as needed."

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