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Emergency rental, utility assistance program available in Winston-Salem

Starting Oct. 1 the program will be open to any eligible resident who has suffered financial hardship, for whatever reason during the pandemic.

WINSTON-SALEM, N.C. — Editor's Note: The main video in this story is from a September 2021 story on if you should rent or buy a home right now.

The city of Winston-Salem will receive up to $5.9 million dollars from the federal government to continue a rental assistance program.

Officials said in a statement, benefits will be increased and eligibility will expand the pool of residents who can qualify for the program. The Emergency Rental Assistance Program assists with rent and utilities, including electricity, water/sewer, natural gas, propane, garbage, fuel oil, and internet for low-income city residents affected by the COVID-19 pandemic. 

Starting Oct. 1 the program will be open to any eligible resident who has suffered financial hardship, for whatever reason, during the pandemic. Previously, eligible residents had to show that the pandemic was the cause of their financial hardship. Also as of Oct. 1, the program will provide up to 18 months of rent and utility assistance. The application process is free. Residents can apply online at Forsyth.cc/ERAP

According to city officials, residents who have already received ERAP assistance can apply for the additional three months of assistance if they still qualify.

Applicants with a household income of 50 percent or less of area median income, or who are pending eviction, will receive priority in having their applications processed.

Appointments are available at the ERAP Application Lab:

Monday through Friday from 8 a.m. to 4 p.m 

and evening appointments are available 

Tuesdays and Thursdays, 5 p.m. to 7 p.m. 

What should Applicants bring? 

According to the Forsyth County Department of Social Services is making its transportation rides available to bring residents to the application lab.

Complete information about ERAP, including eligibility guidelines, a chart of income limits for households of 1 through 8 people, and links to apply online or schedule an appointment at the application lab, is posted at CityofWS.org/ERAP and at Forsyth.cc/ERAP.

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