NORTH CAROLINA, USA — UPDATE: As of 2:30 p.m., Charter Communications says it has restored service to 80% of affected customers. The company sent WFMY News 2 the following statement:
“Our engineers have been working continuously to resolve a router issue affecting cell towers and wireless services in North Carolina. We have successfully restored connections to almost 80% of the affected locations and are working to complete restoration as quickly as possible. We apologize for any inconvenience for the affected wireless customers.”
Verizon customers are experiencing widespread outages across North Carolina. Officials with Verizon say it all has to do with their fiber lines in the state.
They use Charter Communications fiber lines to carry information between cell sites and the core network. Officials with Verizon say this morning Charter made a change to its network which impacted a number of their cell sites.
Charter is working quickly to fix this issue.
This is a developing story. Check back for more updates.
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