GREENSBORO, N.C. — More than 24,000 homes and businesses statewide were still without power as of Monday, according to Duke Energy's outage map. The state had around 80,000 outages at the height of Sunday's winter storm. Still a lot, but a far cry from the hundreds of thousands of outages Duke Energy crews were prepared for.
Duke Energy reported more than 11,000 response workers ready to help with power restorations.
Duke Energy said the hazardous winter and dangerous road conditions will slow repairs.
Jeff Brooks with Duke Energy released a statement regarding power outages Sunday evening.
“While we remain focused on restoring power for every customer affected by the storm, it is encouraging that our outage numbers remained relatively low in the Triad, given the potential damaging effects of this storm,” Brooks said. "We are also grateful for the thousands of out-of-state employees, contractors and support staff who have helped restore customers across the state in very challenging conditions."
He said crews plan to continue to work until every customer’s power is safely restored.
“We will redeploy crews where needed in the hardest-hit areas and, when appropriate, release crews to go home when that work is complete,” Brooks said.
REPORTING POWER OUTAGES
- Duke Energy: 1-800-POWERON, 1-800-769-3766 Customers may also report an outage or view current outages online
- Duke Energy Progress: 1-800-419-6356
- NC Electrical Cooperatives: 1-888-411-7870
- Energy United: 1-800-386-4833
- Randolph Electric: 1-877-736-2633
- Piedmont Electric: 1-800-449-2667
- Surry-Yadkin Electric: 336-356-8241
- City of Lexington Electric: 336-248-2337
- City of High Point Electric: 336-883-3111
North Carolina Emergency Management recommends these safety tips if your power goes out:
- Report power outages to your electric utility company. Refrain from calling 911, except for life safety emergencies.
- Keep cell phones and mobile devices charged before power goes out.
- Operate generators outdoors and away from doors and windows – never in your home or garage, deadly carbon monoxide fumes can accumulate.
- Never burn charcoal indoors or use a gas grill indoors.
- Use battery-powered sources for light, not candles.
- Keep freezers and refrigerators closed. Adding ice or snow from outside can help keep contents cold.
POWER LINE SAFETY
Stay away from power lines that have fallen or are sagging during a storm.
Consider all lines energized as well as trees or limbs in contact with lines. Make sure to report downed power lines to your local power company and to your police department.
If a power line falls across a car that you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground.