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A Greensboro homeowner has double dose of problems with metal garage built in his backyard

Bill Moser is a patient man, but after about five months of waiting, he called us. Moser needed the city to sign off on building the garage on an easement.

GREENSBORO, N.C. — Bill Moser had an idea going back to early 2022. Moser had a small patch of land in his backyard that he wanted to put a metal garage on for a car and workshop.

The garage was going to be a 20 ft. by 24 ft. metal building and would finally give Moser a place to store some tools and serve as a workspace.

The building, however, was a bit too big and would extend past his property line. Moser reached out to the city to ask about getting a “release” of the easement so he could legally build the garage.

“(There) has been holdups, nothing you can really do about it except wait and see,” Moser said.

Moser said he contacted the city about the easement issue but wasn’t getting anywhere. He waited about five months before reaching out to WFMY News 2 for some assistance.

WFMY News 2 contacted the city and Duke Energy. The power company was the one that had to release the easement and allow Moser to build on that patch of land. Easements are often designed to allow public utility companies an area to access its infrastructure if repairs or fixes are needed.

“It was like stepping off a turtle and onto a train,” Moser said.

Within about a week Duke Energy granted the release of the easement allowing Moser to build the garage. It took another month or two, but the city finally approved it and gave the go-ahead for Moser. 

One problem solved, another yet to begin.

After hiring a company to install the garage Moser discovered some of the craftsmanship was subpar. There were issues with the roof, the windows, the garage door, and several other items.

“It costs too much to look like this,” Moser said.

WFMY News 2 then contacted the company that built the shed and spoke with the owner. The process was slow, but we eventually were able to have him go by the garage and see what the issues were.

The owner acknowledged some of the work was not up to his company’s standards but wasn’t quick to make it right.

WFMY News 2 continued to call the owner for more than a month and convinced him to meet us at the property to go over the issues with the homeowner and us.

A couple of weeks later, WFMY News 2 met him at the home and Moser pointed out the problems he was having. One of the big issues was with the garage door.

“They dropped it and set it out (on the ground),” Moser said.

The owner agreed to replace the garage door and have a crew come out to make the other repairs. He even added a small porch cover over the door to stay dry while unlocking the door when it’s raining.

“I’m a happy camper,” Moser said.

The entire project takes almost two years to complete. Moser is just glad the garage is now repaired and he’s able to use it how he’d hoped when he bought it.

“I sure do appreciate what you guys did,” Moser said.

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