GREENSBORO, N.C. — Leaders are addressing a call volume of over 200% to the Interactive Resource Center (IRC).
Over the last few months, they say they have seen assaults, and disturbances and received multiple complaints from business owners in the area.
It comes after the IRC moved to 24/7 operations earlier this year.
But the Executive Director, Kristina Singleton, says this isn't a problem from increasing hours but an increase in homelessness in the area.
"The increase in people experiencing homelessness in Greensboro, we've more than doubled in numbers," Singleton said. "So, with that increase in people were experiencing homelessness. We know we're going to see more people experiencing issues this is a community-wide problem."
Community leaders say the increase in calls is draining resources. They're working with the IRC to provide resources to people in the community and pushing for better safety in that area.
MORE WAYS TO GET WFMY NEWS 2
Subscribe to our daily newsletter Let’s Get 2 It!
Download the WFMY News 2 APP from your Apple or Google Play store.
ADD THE WFMY+ APP TO YOUR STREAMING DEVICE
ROKU: Add the channel from the ROKU store or search for WFMY.
Amazon Fire TV: Search for WFMY to find the free app to add to your account. You can also add the app directly to your Fire TV through your Amazon account.