x
Breaking News
More () »

Unsolicited Medical Alert Phone Call? Just Hang Up!

BBB and FTC warn against free medical alert phone calls.
medical alert phone call scheme

ID=7888015

It all starts with a phone call. The call offers a sense of security and thousands of dollars in food, all free. Sounds good right? It's not. Mike Rush with our sister station KSDK explains how it works so you, or a family member, don't fall for it.

"There's no cost to you whatsoever, also it says that the shipping has been paid for..."

The message sounds like a win-win, but Lorri Baldridge isn't fooled.

"I'm old enough to know there's no free lunch," Baldridge said.

While she'd rather not discuss exactly how old, Baldridge sure wants to spread the word on the so-called free lunch.

It came in the form of not one, but two phone calls. She saved one of the messages.

"Hi, this is Betty from the shipping department of the Senior Citizens Help Program. I was calling to set up the delivery of your emergency alert system."

This stranger, Betty, claimed someone had bought Baldridge one of those "I've fallen and I can't get up" type devices, but the story fell short of convincing her. For one, she already has one.

"I later checked with my sons., No they had not bought it," Baldridge said.

Betty even sweetened the deal.

"It says here you're also getting $3,000 in grocery discount coupons," Baldridge said.

It's a nationwide scam hitting Baldridge's High Ridge home. They're often Robo-calls. If Baldridge had taken the bait, someone most likely would have tried to get personal information to commit identity fraud or set up recurring charges on a credit card or bank account.

"Older people are lonely. We like to talk to people and so when someone calls us on the phone sometimes people just talk to them and they talk to long and they become friends and they can't imagine a friend defrauding you," Baldridge said.

Mike called the number that popped up on his caller id. A recording said he could be placed on the 'do not call' list, but didn't give him the option of speaking to a human. The Federal Trade Commission is investigating. And the Better Business Bureau says the numbers are untraceable. Their best advice: just hang up.

Before You Leave, Check This Out