NORTH CAROLINA, USA — You might want to check your receipts after shopping at these stores.
Over a dozen North Carolina stores, including several in the Triad were fined by the state for price-scanning errors that overcharged customers, the Department of Agriculture and Consumer Services said.
In total, 18 stores in 12 counties were fined for the price-scanning problems. The state conducts periodic, unannounced inspections of price scanners and if a business has more than a 2% error rate for overcharges, inspectors discuss their findings and schedule a follow-up. If a store fails a follow-up inspection, penalties are assessed, including fines. The store will be subject to reinspection every 60 days until it meets the 2% threshold for overcharges, with each failed reinspection leading to higher fines.
Guilford
A Gibsonville Dollar General located at 600 Whitsett Ave., paid $1,635 in fines. During an inspection in August, the state found an error rate of 8% based on four overcharges in a 50-item lot. A month later, they found an error rate of 5% based on 15 overcharges in a 300-item lot.
After the store paid its penalty in October, the state said they passed an inspection in November.
Forsyth
Three Family Dollars were fined in Winston-Salem. The location on 550 Martin Luther King Blvd. is facing $5,000 in penalties after failing eight inspections between February 2022 and August 2023. A follow-up inspection in October found an error rate of 7.67% based on 23 overcharges in a 300-item lot. The store paid $5,000 of its penalties in October and still has an outstanding balance of $5,000 due from the failed inspection in October. The store will be re-inspected.
The Family Dollar located at 1425 Waughtown St. paid $12,795 in fines after failing five inspections from November 2022 and August 2023. The store paid $12,795 in fines in October but still owes $4,550 after failing an inspection in October. The store will be re-inspected.
The Family Dollar at 2017 South Broad St. paid $3,110 in penalties. The store failed three inspections between November 2022 and March 2023. The store passed a follow-up inspection in June and paid its penalty in October.
Montgomery
Advance Auto Parts at 713 Albemarle Road, Troy paid $405 in penalties. An initial inspection in June found an error rate of 8% based on four overcharges in a 50-item lot. A follow-up inspection in July found an error rate of 3.67% based on 11 overcharges in a 300-item lot. The store passed a follow-up inspection in September and paid its penalty in October.
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