GREENSBORO, N.C. — When students go back to school - there's typically a level of excitement.
But that faded quickly for three local college students who moved into the Letterman Greensboro Apartments.
Mold around the tub, dirty appliances, damaged furniture, dead bugs and a yellow jacket nest wrapped in a rug isn't something you'd ever imagine seeing in an apartment on move-in day.
But that's what North Carolina A&T junior Aniyra Haze said she experienced last week.
"When I came in there were a lot of problems. Our blinds were messed up, our water pressure wasn't good," Haze said. "There were lights that were broken. We didn't have a tv."
Haze said she immediately went to the student housing leasing office and was told maintenance would take care of everything.
But a week later when WFMY News 2's Itinease McMiller came to interview them they showed her not much was resolved.
"They try to neglect this area because it is student housing," said senior April Clark. "Because we are young adults they think they can get over on us until a parent comes."
Haze's mom Latoya Taylor said on move-in day she spoke with the regional manager who promised to complete the repairs and reimburse them for August's rent.
"She has yet to follow up to say they're going to do anything else. I missed work that day," Taylor said. "Nobody is advocating for these young college students. I thought it would be a dishonor to walk away from this."
We went into the office hoping to get answers two days in a row and were told we would hear from the management company Asset Living.
The following day nothing, so we called the management company ourselves and sent multiple e-mails.
After several attempts, the management company Asset Living said they'd get back with an explanation by Wednesday.
"The explanation that they gave was the manager hired walked out two weeks from the move-in date, Taylor said. "Something about that doesn't sound right."
Wednesday we heard back from a rep from the management team regarding the complaints. They sent the following statement:
"Move in day is a challenge across the student housing industry. As the property went under new management over the summer, with an entire new team brought in with years of experience between them, we look forward to bringing this team together to create the best version of Letterman for the Fall 2024 school year. Any requests for repairs that have been made at the move in have been resolved and will continue to be addressed by the fantastic maintenance team, led by our experienced maintenance supervisor. Their attentiveness to units and the resident experience is highlighted when comparing other apartment complexes in Greensboro."
Haze said they don't want to pay rent until everything is fixed.
A frustrating way for these young ladies to start their junior and senior years.
Letterman Greensboro got new management this summer. It was previously known as Block 43 and managed by Varsity Campus.
We reported on the same issues back then.
We'll continue to follow this story.