ANGIE'S LIST -- Whether it's a small dent or major damage, dealing with the aftermath of a car crash can be overwhelming.
There are police reports, insurance claims and maybe even medical bills. And then you have to worry about who will fix your car.
In today's Angie's List report, how to find a reputable auto body shop.
A car crash can be a scary experience, especially if injuries are involved. There's so much to take care of in the aftermath of a crash — police reports, insurance claims, medical bills, etc. Not to mention fixing or replacing your car.
Finding a reputable auto body shop you can trust can make the task of moving on a little less daunting. Consider these tips for finding a high quality shop.
Angie's List Tips: How to find a reputable auto body shop
•Check certifications. Looking for a shop's certifications is a good way of finding out whether it's reputable or not. While some states have their own auto body industry associations, some popular national associations are the Society of Collision Repair Specialists and the Independent Auto Body Association. Also, ask whether the technicians and the shop have received certifications from the National Institute for Automotive Service Excellence.
•Do they warranty their work? Auto experts say any reputable auto body shop will provide a lifetime warranty, no matter whether the insurance company or customer pays the bill.
•Don't settle for less. When a vehicle is not a total loss, some people are content taking it to a body shop their insurance company suggests or works with. Although this may be the course you want to take, it's important to note that you are not required to do so by law.
•Ask about parts. Check whether the shop uses aftermarket or used parts or original factory parts. Original factory parts are better for the car and often recommended by the manufacturer.
•Shop around. Get three or four estimates. If the repairs cost more than your deductible, finding an estimate may not be as important as your insurance company will cover the rest.
•Other factors to consider. How secure is the shop and lot? How long will the repair take?
